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Priya Nair

Senior Product Manager, WhatsApp · WhatsApp

Priya owns the WhatsApp Business API product and covers templates, conversation windows, quality ratings and opt-in design.

  • 3Published articles
  • Mumbai, IndiaBased in
  • English, Hindi, MalayalamLanguages

About Priya

Priya owns the WhatsApp Business API product and covers templates, conversation windows, quality ratings and opt-in design. Based in Mumbai, India, Priya writes and reviews Telnxo guides in these areas.

Writes about

WhatsApp

Articles by Priya

3 published
WhatsApp Business API27 Oct 2026 · 7 min read
What is the WhatsApp Business API? Features, pricing and how to get accessThe WhatsApp Business API is how companies send and receive WhatsApp messages from software. Here is what it does, how it differs from the free app, how pricing works an…Read more →
WhatsApp Business API26 Oct 2026 · 6 min read
How to build a WhatsApp chatbot: flows, API setup and best practicesA WhatsApp chatbot answers customers automatically inside WhatsApp. Here is how to plan the conversation, connect it to the Business API, handle webhooks, hand over to a…Read more →
Troubleshooting25 Oct 2026 · 6 min read
SMS not delivered? Why text messages fail and how to fix each causeWhen an SMS is not delivered the cause is usually one of a dozen things: the number, the sender, the content, the route or the handset. Here is how to read the status an…Read more →

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