Products / WhatsApp Business API

WhatsApp conversations your team can actually run.

Connect numbers to the official WhatsApp Business Platform, manage templates and approvals, and answer customers from one shared inbox or an automated flow.

Capabilities

From onboarding to automation

Guided number onboarding

Connect your business account, verify a number and set a display name, with each approval step tracked in one place.

Template manager

Draft, submit and track message templates by category and language, with approval status and rejection reasons.

Shared inbox

Assign conversations, add internal notes, use saved replies and see the 24-hour service window on every thread.

Flows and bots

Build menu-driven flows for order status, appointments and support, with a clean hand-off to an agent.

Broadcasts with opt-in

Send template campaigns to opted-in contacts, with throttling and per-message status.

Webhooks and API

Receive messages, statuses and button replies in your own systems and send through the same API as SMS.

How it works

Live in four steps

1

Connect your account

Link your business account and verify the sending number.

2

Submit templates

Create templates and send them for approval from the console.

3

Import opted-in contacts

Upload contacts with their consent record.

4

Send and reply

Run campaigns, answer replies and track every status.

Policy

Built around Meta's rules, so numbers stay healthy

Quality rating, messaging limits and opt-in records are visible in the console, so you can act before a number is restricted.

  • Number quality rating and tier shown per number
  • Opt-in and opt-out records stored with each contact
  • Conversation-based charges reconciled in your wallet
FAQ

الأسئلة الشائعة

Can I keep using the WhatsApp Business app on the same number?

A number on the API cannot be used in the mobile app at the same time. We can help plan the move. [CONFIRM CURRENT POLICY]

Who pays for conversations?

Meta's conversation charges are passed through at the rates shown in your pricing, plus our platform fee. [CONFIRM MODEL]

How long does approval take?

Business verification and template review are done by Meta, so timing varies. We show status for every step.

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