Voice that answers, routes and calls out.
Provision numbers, design call flows in a visual editor and run outbound voice campaigns, with a call record for every leg.
One voice layer for inbound and outbound
Virtual numbers
Local, toll-free and mobile numbers by country, with number-level routing and business hours. [CONFIRM INVENTORY]
Visual IVR builder
Menus, input collection, time conditions, queues and webhooks on a drag-and-drop canvas, versioned and testable.
Click-to-call and callbacks
Connect an agent and a customer with one API call, or offer a callback instead of a queue.
Outbound voice campaigns
Dial lists with pacing, retry rules, answer detection and a recorded message or a live flow.
Recording and transcripts
Record by rule, store securely and search calls by number, agent or outcome. [CONFIRM TRANSCRIPTS]
Call detail records
Every leg, duration, disposition and cost in a record you can query or stream to your warehouse.
Design a flow, point a number at it
Get a number
Choose a number and country, or port your own.
Build the flow
Compose menus, queues and rules, then test with a call.
Go live
Publish a version and route the number to it.
Review calls
Watch live calls and analyse outcomes by flow node.
Limits and records you can hand to an auditor
Set concurrency, spend and calling-hour limits per account or per campaign, and keep a full record of what was dialled and why.
- Concurrency and spend caps with alerts
- Calling-hour windows and do-not-call list checks
- Caller ID rules per country
الأسئلة الشائعة
Can I keep my existing number?
In most countries numbers can be ported in. Timelines depend on the losing carrier.
Is there a browser softphone?
Agents can take calls in the browser or on a SIP phone. [CONFIRM]
How are calls billed?
Per minute by destination, with number rental billed monthly. See pricing for current rates.
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